About The Position

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. We are currently looking for a Claims Assistant who has a passion to provide outstanding administrative, claim and customer support. Do you love learning how things work and being part of a team with shared goals? You may be an excellent fit for this exciting role!

Requirements

  • High school diploma or GED
  • At least one year office work experience
  • Knowledge of current business software such as Word and Excel

Responsibilities

  • General tasks such as answering telephone inquiries, greeting visitors in a professional manner, deliveries and couriers, sorting incoming mail, and ordering office supplies.
  • Capable of working independently and on a team.
  • Ability to prioritize and balance multiple tasks in a fast paced work environment.
  • Assist with meeting logistics.
  • Collaborate with Adjusters and Branch Leaders.
  • Responsible for electronic filing, mail processing, document scanning, letter and other document preparation.

Benefits

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
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