Claims Assistant - NY

GREATER NEW YORK MUTUAL INSURANCE COMPANY•New York, NY

4d•$32,300 - $65,700

About The Position

Responsible for daily administrative tasks to support the Claims Department. Functions include answering phones, scanning to (IMAGERIGHT) system, faxing, opening and sorting mail, and various miscellaneous support tasks.

Requirements

High School diploma or equivalent required.
1-2 years administrative experience preferred.
Knowledge of Microsoft Office 365 required.
Strong written and verbal communication skills.
Strong customer service and interpersonal skills.
Able to work as part of a team.
Capable of prioritizing various tasks and complete assignments with a sense of urgency.
Ability to think creatively and develop strategies to solve claim issues.

Nice To Haves

Experience with ImageRight and WINS a plus.

Responsibilities

Answer phones, route calls and take messages.
Prepare and mail correspondence. (Overnight, regular, and certified)
Use ImageRight, WINS and various Microsoft Applications (Outlook, Word & Excel).
Process and review invoices
Open, prep, sort, and scan mail into IMAGERIGHT.
FNOL claim setup and related workflow process including confirming coverage, new incident / claim setup, ISO claim entry, lawsuit setup, sending broker acknowledgements, and assigning tasks to examiners.
Utilize the MCS portal to submit HIPAA authorizations for medical records, cancel requests, and import records received into the ImagRight file.
Process Summons & Complaints
Redact policies in ImageRight
Share GNY’s files with third parties via OneDrive
Set Up Independent Medical Exams
Back up main switchboard as needed.
Participates in special projects and performs additional duties as required.