About the position
The Product Owner will help create, deliver, and maintain best-in-class claims reimbursement configuration workflows and operational processes and controls. The Product Owner represents the reimbursement configuration team in creating, assigning and tracking the progress of user stories, prioritizing the work development across the team, and ensuring clear communication flows within the team and with other business areas. This individual will manage the intake and oversight of the reimbursement configuration inventory using the Agile methodology and the VersionOne platform. The role is responsible to be constantly thinking through the processes and needs of the team and the business to support an efficient, accurate, and timely delivery of claims reimbursement configuration. The individual will help shape and execute an effective strategy that meets the department's production and quality goals. Define and communicate the overall vision, objectives, and goals of the business. Articulate the minimum viable product needs. Create, refine, socialize, and prioritize the work inventory backlog. Enable delivery of reimbursement configuration work by creating, owning, and refining well-formed user stories and artifacts that outline the scope, objective and acceptance criteria for the work, and tracking the work end-to-end through to completion. Contribute to the maturity, performance, and growth of the Reimbursement Configuration team. Manage daily stand-up meetings to assign and monitor story progress and resolve barriers to delivery. Provide guidance on UAT test cases, organize, and facilitate UAT testing, track test results, and work with the team to resolve issues. Represent the team, when needed, to external stakeholders, leaders, and other teams to ensure alignment and understanding of work status and outcomes. Ensure the team follows enterprise Agile standards. Champions change and effectively manages the implementation of new ideas. Ability to align and motivate a team to achieve objectives. Identify opportunities for process optimization and redesign that will allow us to accomplish objectives more quickly and at a higher level of probability Work one on one with team members to ensure their growth and accountability to the team is achieved. Effectively communicates relevant information to all levels of the organization Partner with cross-functional teams to build, prioritize and define workflows and requirements Reinforces team approach throughout organization both on cross-functional projects and internal initiatives Supports and solicits input from team members at all levels within the organization Create dynamic and a spirit of teamwork and collaboration Complement the broader team with high quality and partnership Communicates effectively with internal stakeholders to identify needs and evaluate alternative business solutions and strategies Continually defines ways to increase customer satisfaction and deepen business relationships All other related and/or additional responsibilities that may be required or assigned.
Responsibilities
- Create, deliver, and maintain claims reimbursement configuration workflows and operational processes.
- Represent the reimbursement configuration team in creating, assigning, and tracking user stories.
- Prioritize work development across the team.
- Manage the intake and oversight of the reimbursement configuration inventory using Agile methodology.
- Shape and execute an effective strategy that meets production and quality goals.
- Define and communicate the overall vision, objectives, and goals of the business.
- Articulate the minimum viable product needs.
- Create, refine, socialize, and prioritize the work inventory backlog.
- Enable delivery of reimbursement configuration work by creating and refining user stories.
- Contribute to the maturity, performance, and growth of the Reimbursement Configuration team.
- Manage daily stand-up meetings to assign and monitor story progress.
- Provide guidance on UAT test cases and facilitate UAT testing.
- Represent the team to external stakeholders and ensure alignment on work status.
- Ensure the team follows enterprise Agile standards.
- Identify opportunities for process optimization and redesign.
- Work one-on-one with team members to ensure their growth and accountability.
- Communicate effectively with internal stakeholders to identify needs.
Requirements
- Experience working in an Agile environment as a Product Owner.
- Track record of success directing developers as a project manager or product owner.
- Ability to juggle multiple projects and tasks.
- Demonstrated knowledge of project management concepts (preferably Agile/SCRUM).
- Hands-on experience in leading process improvement initiatives.
- Excellent influencing and negotiation skills.
- High School Diploma or GED from an accredited program.
Nice-to-haves
- Bachelor's Degree or higher from an accredited institution in technology, business, project management or related field.
- Experience working in the healthcare industry with knowledge of provider contract reimbursement terms and claims processing practices.
Benefits
- Medical, dental and vision coverage.
- Incentive and recognition programs.
- Life insurance.
- 401k contributions.
