Claims Customer Support Representative

Canal Insurance Company • Greenville, SC

6d

About The Position

The Claims Customer Support Representative position is responsible for assisting and supporting the claim adjusters and managers by collecting, entering and dispersing claims-related information.

Requirements

• Associate’s degree or commensurate experience required.
• Bilingual required.
• Minimum of two years experience working in a customer service role required.
• Strong telephone and typing skills required.
• Intermediate computer skills (word processing, spreadsheets, databases, Internet, email) required.

Nice To Haves

• Bilingual preferred, but not required.

Responsibilities

• Receive and/or make customer phone calls, faxes, or emails and respond to claims-related inquiries about the status of particular claims.
• Key data into claims system upon first notice of loss.
• Complete tasks assigned by the claim adjusters and managers in a professional and timely manner.
• Perform other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree