Claims Service Coordinator- Claims Assistant

Acrisure • Bradenton, FL

1d • Remote

About The Position

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary To provide assistance to the claim staff by performing a variety of administrative tasks based on jurisdictional requirements. Responds to customer inquiries.

Requirements

• High school diploma or GED required. Relevant work experience can be substituted for required education.
• One year of clerical or customer service experience or equivalent combination of education and experience required.
• Excellent oral and written communication
• PC literate, including Microsoft Office products
• Strong organizational skills
• Efficient time management skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies
• Can determine what next steps are required and proactively respond
• Be able to multi task in various systems and/or programs

Nice To Haves

• Spanish speaking is preferred

Responsibilities

• Prepares file for legal defense referrals or subpoena responses.
• Prepares variety of letters, reports and forms
• Schedules physician appointments and sends appropriate letters and records
• Edits and organizes a variety of records for Utilization or Legal Review
• Answers phone related inquiries
• Makes outbound calls to request information and follow up
• Prepares various letters, reports and forms.
• Performs other duties as assigned.
• Supports the organization's quality program(s).

Benefits

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED