Claims Specialist

ACERTUS • Mission, KS

20h • $22 - $25

About The Position

As a Claims Specialist, you will review and analyze claims and expenses, process
new claims and complete old ones, and work with internal teams.

Schedule: Monday-Friday (8:00am -5:00pm)

Pay: $22 - $25/hr. Based on Experience

Requirements

• This position requires a minimum of a High School Diploma or equivalent.
• Must have one to two years of experience in claims resolution.
• Must have working knowledge with Windows computer system and Microsoft Office Programs (Word, Excel, Outlook, etc.).
• Great oral and written communication skills.
• Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously.
• Creative, can think outside of the box to resolve problems.
• Excellent customer service skills.
• Personal responsibility to manage change.
• Critical thinking / ability to think outside of the box to resolve issue at hand.

Nice To Haves

• Previous Transportation or Automotive Industry knowledge a plus.

Responsibilities

• Collect and analyze required documentation needed for claim resolution.
• Communicate with Transportation Carriers/Insurers/Customers to gather necessary information.
• Assist with claims resolution and collection of payments on Claims.
• Manage customer claims portals and monthly reports.
• Interact with external parties like 3rd party claims management and/or insurance providers.
• Collect payment for damages caused by the carrier.
• Personal responsibility to manage change.
• Run weekly data to capture any trending Drivers and Customers.
• Review data to pinpoint damage trends for call out and executive action.
• Assist with preventative measures to reduce claims.
• Claim mitigation start to finish.
• End of Month close auditing and balancing checks.
• Must be willing and able to perform all other duties as assigned by management.

Benefits

• Medical, Dental and Vision Insurance benefits start on the 1st day of the month following your start date.
• Company Paid Time Off
• 8 Company Paid Holidays
• 401(k) with auto-enrollment at 3% starts on the 1st day of the month following your start date.
• Casual Dress Code

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees