Claims Team Lead

AssuranceAmerica • Birmingham, AL

1d

About The Position

At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate has the opportunity to learn and grow. We strive to create a work environment to meet employee needs and we are determined to achieve excellence in everything we do. This is an opportunity to join a dynamic team in a company that is growing rapidly, and functions with a small company, entrepreneurial style. This position will require someone with an understanding that one needs to have a “roll up your sleeves” attitude to help make things happen. Job Summary The Liability Team Leader is a supervisory training position that will assist in supervising a small group of adjusters while maintaining a limited inventory of claims. In this role you will ensure quality and adherence to company guidelines through regular auditing and coaching. This is intended to be a temporary role as you complete the required training classes and develop your leadership skills to eventually be promoted to further leadership positions.

Requirements

• Minimum of 3 years handling non-standard insurance claims with demonstrated high performance.
• Excellent communication skills with demonstrative ease with both verbal and written formats.
• Attention to detail and ability to multi-task.
• A high degree of motivation and team orientation.

Nice To Haves

• Bachelor’s Degree preferred.

Responsibilities

• Assist in supervising group of 2-4 liability adjusters.
• Complete required training for promotion to a Claims Supervisor position
• Maintain a limited inventory of claims, and continuously work them towards resolution.
• Conduct monthly audits with senior leadership to ensure quality and adherence to company guidelines as well as any applicable state and federal laws.
• Assist claims management in development of process and training to improve overall quality and key metric results.
• Assist claims management in coaching and conducting training for the team.
• Assist claims management in completing performance evaluations and evaluating the team’s performance.
• Provide authority as warranted on liability claims.
• Ensure adherence to company reserving practices.
• Effectively and efficiently manage allocated loss adjustment expenses.
• Effectively utilize reward system to distinguish top performers and significant achievements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees