CLC Resident Manager--PT

City Union Mission•Kcmo, MO

5d•Onsite

About The Position

Our recovery programs at the Christian Life Center and New Life Center exist to lead men, women, and families from crisis to Christ-centered healing through structured accountability, spiritual formation, life-skill development, and measurable progression toward independent, stable living and meaningful integration into the community The Resident Manager models Christ-centered hospitality while leading the day-to-day functions of the center. The Resident Manager is responsible for the guests in the building as well as keeping order throughout the shift.

Requirements

City Union Mission Requirements: City Union Mission's Ministry Standards and Expectations: To be a genuine believer in the Lord Jesus Christ, as evidenced by your personal testimony and your ability to clearly communicate the Gospel whenever opportunities arise.
To possess sound Biblical character and refrain from engaging in an immoral lifestyle that could undermine or disrupt your testimony as a follower of our Lord and Savior, Jesus Christ.
To be a member in good standing of a recognized Protestant, evangelical church.
To be genuinely committed to serving the poor and homeless, as expressed in the mission statement of City Union Mission.
To be sober-minded, free from the influence of alcoholic beverages, illegal drugs, or any substance that could cloud judgment or distract from a Christian-principled ministry.
Professional Requirements: Able to clearly communicate and present the Gospel as opportunities during the work day arise (1 Pet. 2:21, 3:15).
Education: high school diploma or equivalent.
Required: Education (or demonstrated work-related experience) in pastoral environments, group settings or hospitality services.
Required: six months of documented leadership experience in ministry, customer service, nonprofits or social services.
Demonstrated experience exhibiting professional boundaries, spiritual maturity, sensitivity, organizational skills and compassion.
Must have the ability and calling to interact with various types of people.
Personal traits which include: patience, caring, maturity and understanding.
Must be able to communicate and teach effectively, and be able to work in a fast paced, emotional environment.
Be available to work on weekends, evenings and overnights as scheduled and as needed in extreme weather conditions.
Ability to manage multiple responsibilities in a fast-paced environment.
Prolonged standing and walking.
Ability to perform multiple building rounds.
Ability to lift 10–20 pounds.
Ability to respond quickly in emergency situations.

Nice To Haves

Preferred: completed ministry internship or eligible; Certified Peer Specialist or eligible within six months.

Responsibilities

Intentionally and strategically seek to exemplify Jesus Christ and be equipped and prepared to share the Gospel and provide spiritual support at each point of care; showing the love of Christ and biblical hospitality through each interaction.
Provide leadership, mentorship, and shepherding to program participants during assigned shifts by clearly communicating center routines, expectations, and guidelines, reinforcing structured accountability and measurable progression.
Participate in and coordinate meal times and fellowship opportunities, utilizing these moments to teach healthy interaction, servant leadership, spiritual formation, and community responsibility.
Facilitate or assist in assigned teaching classes during assigned shifts that support Gospel-centered growth, spiritual wellness, life-skill development, healthy habits, and personal discipline.
Provide appropriate verbal and documented observations of participants directly to center leadership, contributing to structured recovery planning and progression tracking.
Assist in maintaining a safe and secure facility by conducting safety checks, routine rounds, and monitoring access points while engaging guests and visitors with Biblical hospitality.
Respond appropriately to emergency situations and demonstrate the ability to de-escalate emotional and spiritual crisis situations with maturity and appropriate authority.
Supervise participants in daily cleaning responsibilities and building stewardship, using these opportunities to teach accountability, ownership, and life skills necessary for independent living.
Monitor hygiene, shower, and laundry routines, reinforcing personal responsibility, dignity, and structured daily discipline.
Manage linen, clothing, and supply systems as assigned, ensuring operational readiness and needs are met with organization and care.
Spend significant portions of assigned shift time engaging participants relationally rather than solely task-oriented, fostering trust, mentorship, and spiritual encouragement.
Refer individuals to program chaplains when spiritual distress or deeper pastoral care needs are identified.
Assist participants in identifying appropriate next steps and connect them to case management, services, or additional program support when applicable.
Complete required checklist responsibilities associated with assigned shift (day, evening, or overnight), including daily, weekly, monthly, phase-based, and annual accountability measures.
Accurately record daily activities and participant program data in designated systems to support measurable recovery outcomes.
Attend scheduled meetings and training as required.
Complete other duties as assigned within scope of practice and role.