Cleared Margin Client Service and Treasury Operations Associate I

JPMorganChase • Chicago, IL

10h • Onsite

About The Position

Join a dynamic team at J.P. Morgan, where you’ll play a key role in supporting global clients and optimizing margin and treasury operations in Futures & Derivatives Clearing – Global Equity Operations. Make an impact by driving process improvements and collaborating across international teams. As a Cleared Margin Client Service in Global Equity Operations team, you will manage range of tasks including settling margin values (Cash, Securities, Letters of Credit) with clients, cash funding, global non-cash collateral settlements, Foreign Exchange (FX) trade processing, and reconciliation and break resolution. You will work closely with global teams, ensuring timely settlements and maintaining a controlled environment that supports business growth and regulatory compliance for Futures & Options and Over-The-Counter (OTC) Cleared Derivatives.

Requirements

• Previous Operations experience of Futures and Options (Cleared & Over-The-Counter (OTC)) or similar background.
• Strong problem-solving & strategic thinking and should be able to develop solutions for clients and drive process improvements.
• Should possess high accuracy & attention to detail, maintain precision and highly numerate, with strong proficiency in Excel and core systems.
• Must possess strong communication skills, as the role involves detailed interactions across multiple lines of business and core processing areas.
• Should be able to work methodically, adhering to strict deadlines and perform well under pressure.
• Ability to proactively identify risks and confidently challenge stakeholders when controls may be compromised.
• Should collaborate efficiently, support team goals, and foster a positive team environment.
• Eager to learn, asks the right questions, and adapts to new challenges.
• Take responsibility for mistakes, shares lessons learned, and embrace feedback for growth.
• Strong analytical abilities and enthusiasm for digital automation tools.
• Working knowledge of client service, cash funding, global settlements & reconciliations.

Nice To Haves

• Familiarity with regulatory reporting and compliance requirements.
• Exposure to process improvement and strategic project initiatives.
• Ability to manage complex change requests within derivatives operations.
• Knowledge of digital automation tools such as Alteryx.
• Experience working with global teams across multiple locations.

Responsibilities

• Respond to incoming margin settlement requests from clients, compare them to JP Morgan's exposure, and agree on the amount and type of asset to be moved.
• Drive continued development of the Clearing Client Service offering.
• Ensure timely settlement of trades with clients; follow up promptly on any failed settlements.
• Prevent client payments from resulting in deficits and follow up on counterparty issues.
• Maintain a controlled environment by adhering to and updating operational procedures.
• Report significant issues to management, respond quickly to internal inquiries, support reconciliations, resolve discrepancies, and assist with reporting and root cause analysis.
• Handle ad hoc management requests, operational investigations, and audit requirements.
• Review processes regularly, suggest improvements, implement enhancements, participate in strategic Straight-Through Processing (STP) initiatives, and manage complex change requests.
• Ensure full compliance with all control and educational requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed