Clerical Assistant - Med Surg

St. Elizabeth Healthcare•Edgewood, KY

8d•Onsite

About The Position

At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do. St. Elizabeth Healthcare is hiring for a Clerical Assistant for our Med Surg Unit located within Edgewood Hospital. The Clerical Assistant is responsible for coordinating and maintaining the clerical functions and duties of a designated unit or program. Utilizes customer service skills when addressing patients/visitors, physicians and co-workers face to face and on the telephone. Organizes and performs clerical duties in Epic related to admission, discharges, and transfers of a patient to assure pertinent data is recorded for present and future use. Complete worklist tasks triggered by physician orders or nurse-generated tasks. Updates and maintains patient records as prescribed by the hospital and unit policy to allow functional use by nursing and medical staff. Functions as information source for medical and nursing staff, patients, and visitors. Relays written and verbal communication and will be responsible for reporting all pertinent patient/family observations to the professional staff. Performs activities designed to support unit as directed such as ensuring compliance with environmental standards by performing light housekeeping duties and participation in performance improvement activities including compliance checks, data accuracy checks, etc. Assists in maintaining adequate amount of supplies on the nursing unit and obtains other items as needed from Central Supply and Par Level. Performs other duties as assigned.

Requirements

High school diploma or GED
Basic computer literacy
Successful work employment history
Prior clerical experience including phone etiquette
Data entry

Responsibilities

Coordinating and maintaining the clerical functions and duties of a designated unit or program
Utilizes customer service skills when addressing patients/visitors, physicians and co-workers face to face and on the telephone
Organizes and performs clerical duties in Epic related to admission, discharges, and transfers of a patient to assure pertinent data is recorded for present and future use
Complete worklist tasks triggered by physician orders or nurse-generated tasks
Updates and maintains patient records as prescribed by the hospital and unit policy to allow functional use by nursing and medical staff
Functions as information source for medical and nursing staff, patients, and visitors
Relays written and verbal communication and will be responsible for reporting all pertinent patient/family observations to the professional staff
Performs activities designed to support unit as directed such as ensuring compliance with environmental standards by performing light housekeeping duties and participation in performance improvement activities including compliance checks, data accuracy checks, etc
Assists in maintaining adequate amount of supplies on the nursing unit and obtains other items as needed from Central Supply and Par Level
Performs other duties as assigned