Miscellaneous Temp - Clerical Specialist Ryan White (Health Services)

Shelby County • Memphis, TN

3d

About The Position

Works under general supervision to perform entry-level clerical, administrative,
and customer service duties, including routine processing, communication, public
interaction, and filing and document handling related to assigned departmental
functions.

Requirements

• Two (2) years of experience in appropriate clerical, bookkeeping, data processing, or statistical work; AND
• High school diploma or a GED; OR
• One (1) year of appropriate clerical, bookkeeping, data processing, or statistical work experience and one (1) year of college study (30 semester hours or 36 quarters) from an accredited college or university.
• PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.
• Must possess a valid Tennessee driver’s license or secure one upon date of employment.
• Must have daily access to an operable automobile and meet county requirements for automobile insurance upon date of employment.
• Must be able to travel to other locations.

Responsibilities

• Coordinates and facilitates the Ryan White Consumer Advisory Board and Consumer Input meetings.
• Supports and oversees consumer participation in quality improvement activities within the Memphis TGA.
• Prepares agendas, materials, and meeting minutes for consumer meetings.
• Recruits and engages consumers for advisory board and input activities.
• Distributes, collects, and tracks patient satisfaction surveys for Ryan White services.
• Receives, documents, and routes consumer complaints in accordance with program requirements.
• Responds to consumer inquiries and telephone calls.
• Coordinates meeting logistics, including securing locations.
• Performs other related duties as required or directed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED