Clerk I

TX-HHSC-DSHS-DFPS • San Antonio, TX

1d • Onsite

About The Position

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of nine psychiatric hospitals, two youth residential treatment facility, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.

Under the direction of the Health Information Management Supervisor and the Health Information Management Director. Responsible for entry of medical/psychiatric dictation by physicians regarding patient assessment, clinical course, and diagnosis, to document patient care and facilitate delivery of healthcare services. Employee actively participates and/or serves in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.
Services: Entire Hospital

Requirements

• Must have medical office/medical record department experience.
• Excellent verbal and written communication skills.
• Excellent organization and time management skills.
• Must be detail oriented and ensure the quality and accuracy of patient records by following state hospital and department policies.
• Must be able to use computer programs such as Microsoft Outlook, Word, and Excel.
• Knowledge in the review and spelling of medical/psychiatric terminology
• Knowledge with federal and state guidelines governing the use and disclosure of protected health information.
• Knowledge in the use of electronic medical records.
• Proficient in operating office equipment, including high-volume scanners, photocopiers, and printers.
• Must be able to work independently and productively with staff and external contacts.
• Must be able to collaborate across departments to achieve timeframe completion objectives and goals.
• Must have the ability to exchange ideas and engage in collective problem-solving.
• Must be able to provide excellent customer service.
• Must be willing to cross-train in other areas of the HIM Department.
• Must be able to ensure that no information, facts, or comments learned in the performance of duty are discussed to protect the confidentiality of the patients served and/or Rio Grande State Center.
• Must be able to type at least 40 words per minute.
• At least one (1) year experience in clerical work.
• Must have medical office/medical record department job related experience
• Must be experienced in the use of computer programs such as Outlook, Word, and Excel.
• Must be able to type a minimum of 40 wpm

Responsibilities

• Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
• Analyzes requests for medical information, copies, and sends them out in accordance with the facility and departmental policies and procedures. Assists patients, staff and affiliates with records requests for continuity of care purposes as well as other record-related questions
• Gathers and sorts medical information and documents received from paper sources and systems and prepares for scanning into the electronic health record.
• Creates digital images of paper records/documents and completes quality review prior to storing into the electronic record.
• Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.”

Benefits

• Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed