Clerk - Lawyer Referral/PT Hourly

The Florida Bar • Tallahassee, FL

13d • $15 • Onsite

About The Position

The Florida Bar's Lawyer Referral Service is seeking a Lawyer Referral Service Clerk to join our dedicated team in Tallahassee, FL. Will be responsible for answering the phone in a courteous and timely manner, determining the nature of the caller's problem, assisting by referring the caller to an LRS panel attorney or directing the caller to an appropriate other agency or organization.

Please Note: Position is part-time hourly (no benefits).

Pay Rate: $15.45 an hour.

Working Hours: Afternoon Shift: Monday-Friday - 12:30 p.m. – 5:30 p.m.

Requirements

• High School diploma or equivalent
• a minimum of 1 year of customer service experience or related work experience, including strong customer service skills
• proven ability to work in a highly structured environment which seldom varies and is performed in accordance to established instructions
• data entry and other computer-related skills
• Computer skills with a working knowledge of Microsoft Windows, Microsoft Word, and Outlook
• Excellent telephone skills and ability to articulate clearly and listen effectively

Nice To Haves

• Fluent in both English and Spanish
• associate's degree
• Knowledge of some areas of law helpful

Responsibilities

• answering the phone in a courteous and timely manner
• determining the nature of the caller's problem
• assisting by referring the caller to an LRS panel attorney
• directing the caller to an appropriate other agency or organization

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED