Clerk/ Receptionist

Union County Community Action • Hamlet, NC

1d • Onsite

About The Position

Responsible for customer service, computer data entry, and general office duties for the Main Lobby at the Head Start/Early Head Start Center.

Requirements

• High school diploma or general education degree (GED), EDU 119; and six months to one-year related experience and/or training; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Incumbent must demonstrate a working knowledge of master telephone systems, desktop computer, related software, printer, calculator, copier, risograph, and fax.
• Employee must pass an annual physical, TB screening, and submit to random drug screenings.
• Incumbent must have a valid driver's license.

Responsibilities

• Greets all visitors and families at the Main Lobby.
• Determines needs and directs visitors and families to appropriate staff.
• Enters demographic data into computer (CACFP meal attendance & regular child attendance).
• Maintains records re: meal reimbursement program (CACFP).
• Maintains files re: child enrollment to ensure compliance with NC Day Care Regulations.
• Answers phone and directs callers to appropriate staff.
• Attends all required pre-service training and staff meetings.
• Completes DSS Day Care and Transportation reports on a monthly basis.
• Checks staff attendance daily and emails daily staff attendance report to management.
• Enters information into Child Plus, such as family information, day care, attendance, etc.
• Types memos, letters, and other projects as needed.
• Assists with daily operations by serving in classroom ratio as needed and as determined by the Site Manager.
• This includes assisting in operations by providing restroom breaks and other brief breaks to classroom ratio staff as determined necessary by the Site Manager.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED