Client Advisor - South Coast Plaza
About The Position
We are Stone Island Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass. The Role: Client Advisor - South Coast Plaza At Stone Island we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for someone to deliver on stage the Stone Island Customer Experience. With passion and authenticity, welcomes and guides each Client across our values and heritage, gets to know the Client and advises honestly and genuinely. As the direct and trusted point of reference in store, the Client Advisor builds the Stone Island community establishing and nurturing long-lasting relationship with the Client.
Requirements
- At least some experience in sales roles in Fashion Retail/ Hospitality; or interest/study in Fashion related courses
- Client service and commercial mindset
- Trustworthiness, attendance, flexibility, agility, attitude for teamwork
- Fluency & sophistication in local language, proficiency in English - additional languages is a plus
- Good image and look coherent with the Brand style
- Openness to new technologies
Nice To Haves
- Experience in Luxury and Contemporary Retail environment is a plus
Responsibilities
- CLIENTELING
- Collects Client's valuable information throughout the journey
- Proactively engages in 1to1 activities to nurture the relationships with Clients
- PRODUCT KNOWLEDGE
- Has strong knowledge of the collection
- Provides insights on fabrics and products specificities
- BUSINESS
- Drives Sales, achieving individual results and contributing to the team ones
- Maximizes sales opportunity leveraging cross selling
- OPERATIONS / STOCK MANAGEMENT
- Supports BOH organization and procedures implementation as well as replenishment / transfer activities
- Supports the maintenance of the store's visual merchandising standards
- May have opening and closing responsibilities
Benefits
- In addition to competitive pay, the hired candidate will also be eligible for commission and a comprehensive benefits package including medical, dental, vision, short and long-term disability, paid parental leave, paid holidays, accrue up to 56 hours of paid vacation time, 4 personal days, employee discounts, and a retirement plan with employer contribution.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
