Client Benefits Specialist, Employee Health & Benefits

Marsh McLennan•Greenville, SC

1d•Hybrid

About The Position

Client Benefits Specialist, Employee Health and Benefits Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Benefits Specialist at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). A day in the life. As a Client Benefits Specialist, you'll be a valuable member of our team, working closely with our client’s workforce. Your primary focus will be on delivering exceptional customer service by effectively communicating with individuals both within and outside of our organization. In this role, you'll have the responsibility of solving problems and providing consultation as it pertains to benefit plans. Collaboration with external vendors will also be an important aspect of your job. You'll work closely with vendors to ensure the smooth implementation and management of benefit programs. Given the nature of the role, you'll often have access to confidential information. It's of utmost importance that you handle this information with the highest level of care and discretion, making decisions based on its sensitivity. Overall, as a Client Benefits Specialist, you'll play a vital role in providing our clients with exceptional service and support. Our future colleague. We’d love to meet you if your professional track record includes the following skills and experiences: 2 years’ customer service experience required Proficiency in Microsoft Office products, particularly Excel, and ability to quickly learn agency management and other software Must have the ability to manage multiple priorities and perform in a dynamic, fast-paced environment. Experience in managing client relationships and delivering exceptional customer service Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future These additional qualifications are a plus, but not required to apply: 3-4 years benefits administration experience strongly preferred Knowledge of carrier enrollment systems a plus We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com #MMAEHB #LI-Hybrid #MMAMID Click here to return to the Marsh Careers Site Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Requirements

2 years’ customer service experience required
Proficiency in Microsoft Office products, particularly Excel, and ability to quickly learn agency management and other software
Must have the ability to manage multiple priorities and perform in a dynamic, fast-paced environment.
Experience in managing client relationships and delivering exceptional customer service
Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

Nice To Haves

3-4 years benefits administration experience strongly preferred
Knowledge of carrier enrollment systems a plus

Responsibilities

delivering exceptional customer service by effectively communicating with individuals both within and outside of our organization
solving problems and providing consultation as it pertains to benefit plans
working closely with vendors to ensure the smooth implementation and management of benefit programs
handle confidential information with the highest level of care and discretion, making decisions based on its sensitivity