Client Coordinator

TEKsystems • Town of Oyster Bay, NY

1d • $24 - $24 • Onsite

About The Position

TEKsystems is hiring a Client Coordinator to work for a client located in Woodbury, NY.
This is an entry level position with an opportunity to work for one of the largest independent medical examination companies in the area. This position is full-time and offers the opportunity to grow and advance.
Job Description
-Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information
-Utilize appropriate systems and databases to enter client or claimant information and or retrieve information
-Verify all client information is current in the database and all client specific guidelines and or rules or information is documented in the system
-Work independently and in partnership with other team members to ensure that questions are addressed, documented and cases are returned in a timely fashion
-Direct calls to other departments as needed
-Perform various clerical duties such as data entry, emailing and organizing
-Assist in resolution of customer complaints

Requirements

• 1-2 years of customer service/admin experience in an office setting
• Bachelor’s Degree required
• Excellent communication skills
• Microsoft Office proficiency

Responsibilities

• Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information
• Utilize appropriate systems and databases to enter client or claimant information and or retrieve information
• Verify all client information is current in the database and all client specific guidelines and or rules or information is documented in the system
• Work independently and in partnership with other team members to ensure that questions are addressed, documented and cases are returned in a timely fashion
• Direct calls to other departments as needed
• Perform various clerical duties such as data entry, emailing and organizing
• Assist in resolution of customer complaints

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level