Client Healthcare Assessment Coordinator

Saddle Rock Legal Group•Draper, UT

2d•$23 - $25•Remote

About The Position

Are you ready to make a real impact while helping people navigate the complexities of healthcare and insurance? Join Saddle Rock Legal Group as a full-time Client Healthcare Assessment Coordinator ! In this vital role, you'll help clients nationwide with their medical claims, concerns, and insurance challenges. This position is eligible for 100% remote work . Can be located at Draper office or fully remote if located in one of the following states: AZ, CA, ID, FL, PA, NY, NC, UT, RI. If you're passionate about client advocacy, have experience in healthcare, and want to work for a dynamic and growing law firm, we want to hear from you. You'll work full-time, Monday through Friday, a great schedule for maintaining a healthy work-life balance! As a Client Healthcare Assessment Coordinator, your day revolves around helping individuals navigate complex healthcare issues. You'll begin each day by answering client calls, offering professional and empathetic support for those dealing with medical claims and claim submissions. You'll conduct in-depth intake assessments, gathering crucial information to understand their needs. Your expertise in medical terminology, billing codes, and documentation will allow you to create accurate records and organize medical and claim information efficiently. You will guide clients through available resources and explain the claims process in detail. Throughout your day, you will manage a high volume of phone calls, ensuring each client receives timely and thorough assistance. Your ability to maintain HIPAA-compliant records while ensuring confidentiality will be key to your success. ABOUT US Saddle Rock Legal Group is an Arizona-based ABS law firm that specializes in helping victims seek and attain justice for injuries arising from corporate wrongdoing, negligence, and other disasters. Through high-quality digital media and advertising, we educate people about their rights and connect them with experienced litigators who can help them pursue the compensation they deserve. We make strategic use of new and emerging technologies to broaden the availability of quality legal services to clients seeking justice. Our caring culture is rooted in integrity, innovation, and a strong commitment to the highest ethical standards. We value diversity of thought, an entrepreneurial mindset and ownership of outcomes. Saddle Rock Legal Group is committed to nurturing a supportive workplace environment in which every employee can grow professionally, collaborate with talented colleagues, and make a meaningful difference in the lives of the clients we serve. If you're ready to take the next step and join a firm that makes a real difference in people's lives, we want to hear from you! Apply today through our 3-minute mobile-friendly initial application.

Requirements

3+ years of experience in a medical, pharmaceutical sales, or healthcare insurance role
Strong understanding of medical terminology, billing codes, and healthcare documentation
Familiarity with medical records, insurance claims, and client advocacy
Ability to manage a high volume of phone calls while ensuring attention to detail and professionalism
Experience with HIPAA-compliant record keeping and handling sensitive client information
Exceptional verbal and written communication skills, with strong interpersonal abilities

Nice To Haves

Associate or bachelor's degree in nursing, healthcare administration, health sciences, or a related field
Familiarity with asbestos claims or other mass tort cases

Responsibilities

Answering client calls, offering professional and empathetic support for those dealing with medical claims and claim submissions.
Conduct in-depth intake assessments, gathering crucial information to understand their needs.
Create accurate records and organize medical and claim information efficiently.
Guide clients through available resources and explain the claims process in detail.
Manage a high volume of phone calls, ensuring each client receives timely and thorough assistance.
Maintain HIPAA-compliant records while ensuring confidentiality.