Client List Screening Product Associate - Payments - Senior Associate

JPMorgan Chase & Co. • Columbus, OH

6h

About The Position

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in Trust & Safety Client List Screening (CLS), you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Requirements

• 3+ years of experience or equivalent expertise in product management or AML/BSA area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery, and requirements definition
• Developing knowledge of data analytics and data literacy
• Ability to communicate effectively and confidently with executive stakeholders

Nice To Haves

• Expertise with applications, controls or operational workflow used within the Client Screening Utility or similar global scale program
• Knowledge of Agile methodology, Scrum ceremonies, Confluence and Jira
• Highly Organized, ability to track multiple demand items and prioritize effectively
• Capable of thinking strategically, acting independently and adaptive to new ideas
• Advanced data visualization and presentation skills with proficiency in Microsoft Office suites
• Proficient with Microsoft Office Suite
• Familiar with SQL, Alteryx, and AWS Athena are preferred but not required

Responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our stakeholders and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Contributes to strategic Market Expansion programs providing Product solutions to stakeholders for local regulatory requirements
• Delivers Product enhancements and controls to implement firm-wide standards updates

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed