Client Manager / Hair Studio Concierge
About The Position
Hair Studio Concierge / Client Manager – For a highly professional non-surgical Hair Replacement company that offers a revolutionary technology locally coming into our hair studio, and internationally through calls and video-calls This is an In-Hair Studio Career position, within the second floor of a professional building. You’ll have your own large office with an extended Consultation Station (chair, counter, mirror) to speak to clients and perform consultations. Compensation: $25 - $35 per hour depending on your experience level, plus 10% of each sale. Sales range from $1500 to $8000, average $4000.00. Performing existing client sales and new client sales from new leads coming in. Average sales per week - 3-sales = $1200 per week bonus / Commissions. This Commissions are in addition to your 32K - 44K annual salary.
Requirements
- Previous experience in client management or related customer service roles, preferably in the health or beauty industry.
- Strong interpersonal and communication skills, with the ability to connect with clients on a personal level.
- Basic knowledge of hair care products and services, with a passion for beauty and wellness.
- Ability to manage multiple tasks efficiently in a fast-paced environment.
- Proficiency in scheduling software and general office applications, including Microsoft Office.
- Demonstrated problem-solving skills, with the ability to think on your feet and adapt to changing circumstances.
- A positive attitude, with a strong desire to contribute to a supportive team atmosphere.
Responsibilities
- Serve as the primary point of contact for clients, ensuring an exceptional service experience.
- Manage scheduling and appointments for clients and stylists to optimize studio workflow.
- Educate clients on our range of hair solutions, products, and services at Invisablend.
- Assist in the development of marketing strategies to attract new clients and retain existing ones.
- Foster strong relationships with clients, understanding their preferences and providing personalized recommendations.
- Coordinate with the stylist team to ensure smooth operations and timely client servicing.
- Handle client inquiries and feedback professionally, resolving any issues that may arise promptly and effectively.
Benefits
- Bonuses based on results.
- Two weeks paid days after one year.
- Partial dental and eye coverage.
- More to be added based on driving this company international notoriety and sales.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
