Client Manager

Strategic America • West Des Moines, IA

1d • Hybrid

About The Position

The Client Manager is responsible for supporting clients and building relationships externally and internally across all agency disciplines. This role serves as the link between client and agency, always going above and beyond to demonstrate SA’s ability to deliver client results. This role is also responsible for advising and consulting clients on business marketing plans and spend to maintain the growth and retention of client work.

Requirements

• Bachelor's degree required
• Minimum of 2 years in Marketing or related experience.
• Foundational knowledge of marketing tactics and campaigns to articulate strong recommendations.
• Knowledge and understanding of budgets and financials for client execution and growth.
• Knowledge and comprehension of multi-channel media (print, digital, social)
• Strong oral and written communication skills.
• Effective time management in a professional setting.
• Ability to work independently and in a team environment; must be resourceful and self-motivating.
• Must have strong teamwork and collaboration skills.
• Must be able to work in a fast-paced environment.
• Strong supporter of SA’s desired culture.
• Physical – Reasonable accommodation may be made to enable individuals diverse abilities to perform essential functions.
• Travel – Occasional travel

Responsibilities

• Main contact for client questions and requests, makes suggestions and recommendations that result in building client relationship and business.
• Communicate and collaborate with disciplines in the organization to facilitate client requests and ensure client success.
• Proactively seek opportunities and anticipate client needs to grow client business as well as SA’s.
• Analyze past results and review data in dashboards to draw high level conclusions and work alongside DRI to establish insights and course of action.
• Build presentation decks with appropriate content and present marketing research, plans and executions to client teams.
• Execute client billing with understanding of client financials and impact to SA’s business.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level