Client Principal

Stride Build

About The Position

At our core, we are a learning culture who takes care of each other and acts with integrity. We are trusted technology partners with some of the biggest names revolutionizing the tech industry. From scaling startups to iconic Fortune 500 companies, we help our clients reach their goals by providing collaborative high-end technical consulting, agile transformation, and product delivery. What We Are Looking For We are seeking a Client Principal to own, grow, and protect a portfolio of strategic client accounts while serving as a trusted advisor to senior product and technology executive stakeholders. This is a senior, client-facing leadership role with direct P&L accountability. Client Principals manage a portfolio of 2–4 client accounts and drive expansion through new and extended Statements of Work.

Requirements

Experience owning and growing strategic client accounts in consulting or professional services.
Background selling and delivering custom software engineering and/or AI services.
Demonstrated success managing multi-million-dollar portfolios.
Executive presence and strong consultative selling skills.

Responsibilities

Own the commercial success and P&L of a portfolio of strategic client accounts.
Drive quarterly revenue targets through new and expanded SOWs.
Build advisory-level relationships with senior client stakeholders.
Position and sell Agentic AI solutions as core drivers of client value, including autonomous workflows, AI agents embedded in business processes, and AI-augmented product delivery models.
Translate client pain points into Agentic AI–led Statements of Work, including AI readiness assessments, agent design and orchestration, and enterprise workflow transformation.
Create executive alignment around AI-driven ROI, including productivity gains, cost reduction, and competitive differentiation through agentic systems.
Collaborate with Solutions Architects and Delivery Leaders to shape and close high value engagements.
Leverage Stride’s chair and CEO to elevate relationships and unlock growth.
Ensure the delivery of existing SOW dollars and proactively prevent revenue attrition.
Manage delivery risks proactively leveraging your account team.
Escalate issues appropriately and partner with Stride’s executives and delivery teams to resolve them.
Step in when senior-level intervention is required.
Serve as Stride’s senior representative to client executives.
Educate senior client stakeholders on agentic workflows, AI operating models, and organizational readiness, guiding them from experimentation to enterprise scale.
Facilitate executive-level discussions focused on outcomes and transformation.
Partner closely with Delivery, Product, and Engineering teams to delight clients.
Champion an Agentic AI mindset internally, helping Stride evolve its consulting craft from human-led delivery to AI-augmented and agent-driven execution.
Actively engage with Stride’s chair and CEO for mentorship and feedback.