Client Relations Account Manager I - Cincinnati (Hybrid)

Worldpay

5d • Hybrid

About The Position

Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We’re looking for a Client Relations Account Manager to be responsible for ensuring excellent and consistent rapport with Worldpay clients. You will act as the primary liaison for the service side of the client relationship, including ongoing relationship management, escalations, project oversight and service delivery

Requirements

• The ability to establish and maintain effective working relationships, both internally as well as externally.
• Organizational and time management skills.
• Broad knowledge of Worldpay products and related services.
• A strong aptitude to analyze and solve problems.

Nice To Haves

• Prior banking or finance related experiences a plus.

Responsibilities

• Ensure a positive and consistent relationship for one or more assigned clients.
• Serve as primary point of contact to support problem resolution and ensure client retention.
• Develop strong working relationships with assigned clients and Worldpay resources.
• Coordinate with clients, relationship managers and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangements are in place to service assigned accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed