Client Relationship Executive

Marsh McLennan•Los Angeles, CA

1d•Hybrid

About The Position

We are seeking a talented individual to join our team at Marsh as a Senior Client Executive for our Los Angeles, CA office. This is a hybrid role that requires working at least three days a week in the office. The successful candidate will be responsible for growing satisfied client relationships, managing a profitable book of business and acquiring new clients. We will count on you to: Maintain and expand an existing book of complex and priority accounts across various industries or specialties. Identify clients’ and prospects’ risks needs and recommend the most effective services, products, and solutions that align with their objectives. Direct and implement sales and marketing strategies for managed accounts and growth areas by leveraging market insights and internal product knowledge. Lead the Marsh client service team by setting its goals, monitoring its progress, assuring service meets or exceeds client expectations. Provide technical advice and informed recommendations based on comprehensive account reviews and collaboration with internal specialists. Preserve strong relationships with senior-level client counterparts, address escalated issues, and represent Marsh at industry events and conferences. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. The applicable base salary range for this role is $154,200 to $328,400. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Click here to return to the Marsh Careers Site Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Requirements

Proven experience managing and growing complex commercial clients.
Strong understanding of market trends, client needs, and product/service offerings.
Excellent communication, negotiation, and relationship management skills.
Commitment to upholding business and compliance standards.

Nice To Haves

Experience working across multiple industries or specialties with a diverse client portfolio.
Strong problem-solving skills and the ability to manage escalated client concerns effectively.

Responsibilities

Maintain and expand an existing book of complex and priority accounts across various industries or specialties.
Identify clients’ and prospects’ risks needs and recommend the most effective services, products, and solutions that align with their objectives.
Direct and implement sales and marketing strategies for managed accounts and growth areas by leveraging market insights and internal product knowledge.
Lead the Marsh client service team by setting its goals, monitoring its progress, assuring service meets or exceeds client expectations.
Provide technical advice and informed recommendations based on comprehensive account reviews and collaboration with internal specialists.
Preserve strong relationships with senior-level client counterparts, address escalated issues, and represent Marsh at industry events and conferences.