Client Relationship Specialist

Carr Talent Acquisition

7d • $80,000 - $100,000 • Hybrid

About The Position

We are looking for a highly driven and detail-oriented Client Relationship Specialist to join our dynamic real estate investment and home-buying team. This is not just an administrative role; it is a pivotal position at the heart of our business operations where your influence directly drives growth and client satisfaction.
In this role, you will be the first point of contact for potential clients and a trusted partner for our existing customers. You will manage and optimize lead flow, nurture relationships, and ensure every interaction reflects our commitment to excellence. Your ability to convert interest into action, streamline processes, and anticipate client needs will directly impact the success of our team.

Requirements

• Hungry, humble, and smart. You work hard, stay grounded, and make good decisions
• Coachable mindset with a willingness to learn and follow proven systems and scripts
• Schedule flexibility, including occasional Saturdays
• Previous experience in customer service or phone based roles
• Reliable transportation and consistent punctuality
• Personal computer with dependable internet access
• Clear communication skills and strong organizational habits
• Ability to manage a high volume of daily calls while staying focused and professional

Nice To Haves

• Experience in real estate or home services
• Familiarity with CRM systems
• Bilingual (English/Spanish)

Responsibilities

• Handle inbound leads from phone calls, web forms, ads, and marketing campaigns
• Follow up with warm and cold company leads to maintain engagement
• Build rapport with homeowners and understand their property needs
• Qualify leads to determine motivation, property condition, and timeline
• Maintain consistent communication via phone, text, and email
• Organize and track leads in the company CRM
• Update notes, statuses, follow-up tasks, and documentation
• Maintain accurate lead flow and pipeline progression
• Schedule appointments for evaluations, consultations, and follow-up calls
• Coordinate with the acquisitions team for accurate scheduling
• Confirm appointments and handle reschedules
• Provide exceptional support and service to homeowners

Benefits

• A supportive, high performing team
• On target earnings typically range from $80,000 to $100,000 per year
• Hybrid work model
• Clear growth and career progression. We promote from within and reward ambition and coachability
• Weekly training, ongoing coaching, and access to elite personal development programs, including Tony Robbins and high level masterminds
• Meaningful work where you help homeowners through real situations and create life changing outcomes

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed