Bilingual Client Service Associate (Teller) 25 hours -Southwest Denver, CO
About The Position
At Vectra Bank, we’re proud to serve the Rocky Mountain region with the strength of a large financial institution and the personal touch of a community bank. Recognized as a Top Workplace, we combine deep resources with attentive, relationship‑driven service to support families, businesses, and the communities we call home. We’re committed to creating a great place to build a career, welcoming employees whose talent, drive, and diverse perspectives help us deliver custom financial solutions. With day‑one benefits, ample growth opportunities, and a culture centered on listening, collaboration, and care, Vectra Bank is a place to grow, thrive, and make a meaningful impact. We believe we are Big enough to count and small enough to care. With benefits starting on day one, over 11 bank holidays, and a company committed to career growth and advancement, we are dedicated to being an employer of choice in our industry and community. At Vectra Bank, the possibilities are endless – come for a job, stay for a career. We are looking for a part-time (25 hours) Client Service Associate (Teller) that is bilingual in Spanish or Vietnamese to provide top notch customer service to our clients and customers at our Southwest branch in Denver, CO. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you! Looking for Individuals who are available Monday through Saturday
Requirements
- Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
- Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
- Must have solid balancing and customer service skills.
- Ability to cross-sell bank products based on clients' needs.
Responsibilities
- Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
- Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
- Resolves clients' problems either through direct personal action or referral to alternative branch or bank resources.
- Identifies and maximizes cross-sell banks opportunities through exploring needs.
- Other duties as assigned.
Benefits
- Medical, Dental and Vision Insurance - START DAY ONE!
- Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
- Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
- Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
- 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
- Mental health benefits including coaching and therapy sessions
- Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
- Employee Ambassador preferred banking products
- This position is eligible to earn a base salary in the range of $19.00 - $21.00 hourly depending on job-related factors such as level of experience and location.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
