Client Service Associate

Alphabe Insight Inc • Fort Worth, TX

10h • $40,000 - $45,000

About The Position

The Client Service Associate plays a key role in supporting client accounts and ensuring seamless service delivery. This position serves as a primary point of contact for clients, assisting with inquiries, coordinating internal teams, and maintaining accurate account documentation. You will contribute directly to client satisfaction and long-term retention by providing consistent, high-quality support.

Requirements

• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Problem-solving mindset with attention to detail
• Professional demeanor and client-first attitude
• Ability to work both independently and collaboratively
• Proficiency in basic office and administrative tools
• Adaptability in a fast-paced business environment

Responsibilities

• Serve as a liaison between clients and internal departments
• Manage client inquiries and provide timely, professional responses
• Maintain and update client records and documentation
• Coordinate project timelines and ensure deliverables are met
• Assist in preparing reports, proposals, and client presentations
• Monitor account activity and identify opportunities for improvement
• Support onboarding processes for new clients
• Ensure all service standards and company policies are upheld

Benefits

• Competitive salary ($40,000 – $45,000 annually)
• Growth opportunities and career development pathways
• Skill-building and professional advancement programs
• Structured training and mentorship
• Positive and collaborative team environment
• Stable, full-time employment with long-term potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed