Client Service Associate

Alphabe Insight Inc • Austin, TX

5d • $47,000 - $51,000

About The Position

We are seeking a dedicated and client-focused Client Service Associate to join our team in Austin, TX. In this role, you will serve as a key point of contact for our clients, ensuring a seamless and professional experience while supporting internal teams to meet service standards and business objectives.
This position is ideal for individuals who are detail-oriented, communicative, and motivated to build strong client relationships in a structured and supportive work environment.

Requirements

• Strong written and verbal communication skills
• Excellent organizational and time-management abilities
• Client-oriented mindset with attention to detail
• Ability to work independently as well as part of a team
• Proficiency with basic office tools and systems
• Professional demeanor and problem-solving skills

Responsibilities

• Serve as a primary point of contact for clients, responding to inquiries with professionalism and efficiency
• Maintain accurate client records and ensure timely follow-ups
• Coordinate with internal departments to address client needs and resolve issues
• Support day-to-day client service operations and administrative tasks
• Ensure a consistent, high-quality service experience aligned with company standards
• Assist in identifying opportunities to improve client satisfaction and service processes

Benefits

• Opportunities for professional growth and career advancement
• Supportive and collaborative work environment
• Skill development through hands-on experience and internal training
• Stable full-time position with long-term potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed