Client Service/ Data Entry Bilingual

INTEGRITY INSURANCE AND FINANCIAL SERVICES•Frisco, TX

30m•$50,000 - $60,000

About The Position

Integrity Insurance and Financial Services, 2013 to 2025 Exclusive General Agent of the Year for Blue Cross Blue Shield of Illinois and Texas, has a Full Time Bilingual (Fluent in English and Spanish) Client Service/Data Entry position available at our Frisco, Texas location. This is an excellent opportunity for the right candidate to flourish with a thriving company in an expanding market. Our goal and commitment is to assist our clients improve their long-term financial success. Our personalized approach is to grow, conserve and protect our client’s wealth by delivering an unprecedented level of personalized service. Work hours: Monday – Thursday 8:30 am to 5:00 pm and Friday 8:30 am to 3:00 pm depending on company needs.

Requirements

Outstanding communications skills both verbal and written. Excellent phone etiquette required.
Detail oriented, hardworking, and self-motivated.
Computer skills are a must.
Ability to manage multiple tasks and meet deadlines.
Education: No experience or specific education necessary.
Fluent in English and Spanish

Nice To Haves

Health & Life License a plus, but not necessary.

Responsibilities

Answer incoming calls promptly and professionally; direct callers to the appropriate departments
Support clients by answering questions regarding coverage, benefits, claims, and eligibility
Communicate with insurance carriers and internal teams on behalf of clients
Add to the customer’s experience by letting each customer know their call is important
Perform administrative duties, including but not limited to processing insurance applications and agent notes from completed sales appointments
Punctual and dependable attendance
Follow and maintain Integrity Insurance’s standards and procedures
Perform any additional duties as necessary