Client Service Representative - Entry Level

GEM • Virginia Beach, VA

2d

About The Position

Delivering exceptional service to our clients is the cornerstone of our business. Our Client Service team is the engine behind our growth, and we are looking for a motivated Entry-Level Client Representative to join our expanding team. This is a hands-on opportunity to gain real-world experience in client relations, brand development, and campaign management.
In this role, you will actively support clients in enhancing brand visibility, increasing engagement, and driving revenue, while representing our nonprofit partners with professionalism and enthusiasm.

Requirements

• Education: Associate degree or equivalent preferred, but not required.
• Goal-Oriented: Self-driven with a proven ability to meet targets, solve problems, and take initiative.
• Collaborative: Team player who thrives in a fast-paced, results-driven environment.
• Growth-Minded: Passionate about professional development and eager to learn new skills in client relations, marketing, and brand strategy.

Responsibilities

• Complete comprehensive training programs to build essential skills in client campaign management and business growth strategies.
• Engage directly with customers and target audiences to strengthen brand recognition and cultivate lasting relationships.
• Represent clients at pop-up events and community activations, boosting brand awareness and visibility.
• Maintain a positive brand image for both our organization and our clients at all times.
• Adhere to company and client standards to deliver high-quality service across campaigns.
• Develop a deep understanding of clients missions, success stories, and strategic goals to effectively communicate their value.
• Track and analyze campaign performance, collect feedback, and suggest improvements for optimal results.

Benefits

• Dynamic Work Environment: A fun, energetic atmosphere that encourages creativity and teamwork.
• Professional Development: Paid training, mentorship, and continuous learning opportunities to advance your career.
• Competitive Compensation: Rewarding pay structure with performance-based incentives.
• Career Growth: Clear advancement opportunities and a pathway to leadership roles for top performers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree