Client Services Account Coordinator
About The Position
Client Services Account Coordinator AKA NYC is a New York City based, award-winning, fully integrated advertising agency with unparalleled expertise across the arts & entertainment, leisure, travel, retail, and tourism sectors. We are content-forward and data-fueled with a proven record of delivering cross-platform campaigns that get results. We are proud to partner with some of the most iconic names in entertainment, culture, and live experiences. Our client roster includes Broadway’s biggest shows , world-renowned institutions like The Metropolitan Museum of Art , vibrant attractions such as The New York Botanical Garden , and dynamic sports organizations like the Harlem Globetrotters . From the magic of live theatre to the energy of stadiums and the wonder of cultural landmarks, we craft campaigns that connect audiences with real experiences – providing real stories, real emotions and real connections. AKA NYC is seeking an Account Coordinator to provide support across our Client Services team. The Account Coordinator will foster excellent client relationships across a portfolio of accounts and undertake administrative duties to support the management and delivery of campaigns and reporting. The Account Coordinator is a full-time, non-exempt position that is based in New York City.
Requirements
- 1-2 years experience working in an administrative role or similar, ideally within the marketing or entertainment industries.
- Excellent verbal and written communication skills with ability to present information clearly.
- Excellent proofreading skills.
- Ability to anticipate and deliver client needs in a timely manner.
- Ability to build and foster strong relationships with clients and a commitment to providing them with the highest level of service.
- Proficiency with Microsoft Office suite including Excel, Word, PowerPoint, Outlook, and Teams.
- Understanding of AKA’s servings and offerings.
- Demonstrated ability to work autonomously and as part of a team.
- Self-starter who can take initiative, problem-solve, and thrive in a fast-paced environment.
- Genuine interest in advertising and passion for the theatrical, arts, institutions, travel, and tourism categories.
Responsibilities
- Support the Client Services department with all aspects of campaigns and account management.
- Collaborate across departments to ensure accurate and timely delivery.
- Brief in and manage artwork creation and delivery via our project management system, Asana.
- Support the Account Manager and Director with follow ups and action items.
- Assist with administrative tasks such as scheduling meetings; preparing agendas, decks and other materials; and taking meeting notes.
- Help with the daily workflow within the Client Services team—help projects move forward, review work for accuracy, conduct research, and get client approval.
- Establish and maintain excellent relationship with clients.
- Performs other duties as assigned.
Benefits
- Comprehensive healthcare & dental – 100% employer-paid for employees
- Generous PTO policy , plus ½-day Summer Fridays to make the most of sunny days
- Hybrid work model – a balance of in-office collaboration (minimum three days per week) and flexibility
- Continuous growth & learning – annual Training & Development fund to sharpen your skills
- Financial wellness perks – student loan repayment or tuition assistance based on tenure
- Paid parental leave – up to 12 weeks to support growing families
- Sabbatical opportunities – recharge and return inspired with paid time off for long-term employees
- A pet-friendly office – because great ideas come with great company
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
