Client Services Coordinator I

UL Solutions • Lowell, MA

17h • Onsite

About The Position

UL Solutions is seeking a Client Services Coordinator I to join our team in Lowell, AR. In this role, you will manage and coordinate client accounts, ensuring deadlines are met, internal and external communication channels remain open, and processes for handling work and generating technical reports are optimized. Working under general direction and established policies, you will interact with ULS team members and clients to ensure smooth operations and client satisfaction.

Requirements

• Diploma or equivalent, plus two years of directly related experience.
• Ability to use judgment in technical, client services, and management issues.
• Effective computer and communication skills, written, and verbal.
• Experience with MSWord, Excel, and Access.

Nice To Haves

• Client services experience is a plus.

Responsibilities

• Organize and process incoming client samples and maintain records.
• Resolve any sample receipt issues with clients.
• Communicate project schedules to clients.
• Prepare and complete reports for assigned clients.
• Contribute to program team to ensure deadlines are met.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED