Client Services Coordinator

The Karen Peters GroupWayne, NJ
15hOnsite

About The Position

We are seeking a Client Services Coordinator to support our real estate team through exceptional customer service, organized systems, and day-to-day administrative and marketing support. This role plays a key part in ensuring a smooth client experience while assisting with team operations and special projects.

Requirements

  • Strong customer service and communication skills
  • Highly organized with strong attention to detail
  • Comfortable managing multiple tasks and deadlines
  • Prior administrative experience required
  • Tech-comfortable (email, CRM, basic reporting tools)
  • Reliable, proactive, and team-oriented
  • Must have reliable vehicle for business-related tasks.
  • in-office ONLY

Nice To Haves

  • real estate industry experience is a plus.

Responsibilities

  • Manage shared inboxes, scheduling, and client communications
  • Coordinate client gifts, appreciation programs, and special mailings
  • Oversee postcard and marketing material creation with the the graphic designer and ensure timely ordering and distribution
  • Support Zillow program compliance and basic reporting
  • Assist with client reviews and follow-up communications
  • Help coordinate events and office supplies
  • Facilitate new listing preparation by assisting with home staging and attending property photo shoots to ensure each home is market-ready
  • Provide administrative and operational support to leadership and agents
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