Client Solutions Manager, MSP Programs

Knowledge Services • Indianapolis, IN

57d

About The Position

Overview Knowledge Services, a leading multidisciplinary organization in the professional services, consulting, software, and cyber security industry, is seeking an experienced Client Solutions Manager, MSP Programs to support our core services business team. This role represents a unique opportunity to become a key member of an exciting and growing organization driven by a commitment to excellence, innovation, and a passion for Serving Those Who Serve Others .

Requirements

• 5+ years of successful experience working in account management and business development
• Proven ability to meet or exceed sales goals
• Excellent communication and presentation skills, a sense of urgency, and a high standard of professionalism
• A desire to learn and contribute to a positive team culture

Nice To Haves

• Business Development experience with a focus on staffing solutions, MSP, and/or workforce management selling preferred
• Bachelor’s Degree preferred

Responsibilities

• Sales Discovery Research + identify key growth markets and areas of targeted Managed Service Provider (MSP) Program pursuit
• Research, develop, and execute a strategic outbound business development plan by mapping out targeted MSP accounts
• Collaborate with the MSP Delivery Team to understand current program landscape
• Analyze buying trends + consumer behavior
• Partner and coordinate with the Marketing Team to develop marketing plans
• Detailed tracking and management of business development activities and pipeline within CRM platform
• Opportunity Pursuit Engage with decision-makers and initiate meaningful conversations that lead to opportunities
• Generate qualified meetings and opportunities by following up on leads and researched prospects
• Responsible for business development strategy and activities within assigned Practice(s) or Program Area(s)
• Draft statement of work proposals, inclusive of partnering with KS Leadership on pricing, and actively participate in the RFx response process
• Uncover a customer's needs and offer specific, tailored solutions to address their problems
• Lead solution development efforts that best address client needs, while coordinating the involvement of all necessary company personnel
• Attend targeted conferences
• Develop, coordinate, and lead research and marketing strategy to conference attendees
• Develop, coordinate, and lead follow up strategy to conference attendees, as appropriate
• Competitor Analysis Maintain competitor profile across all Core Business Practice Areas
• Conduct thorough review of competitor RFx responses and detail strengths + weaknesses compared to KS’ response

Benefits

• Medical coverage, including employer match program for Health Savings Accounts (HSAs)
• Generous 401k retirement plan with employer match
• Dependent Care Flexible Spending Account (DCFSA)
• Employee Assistance Program (EAP) with unlimited usage and visits and wellness program
• Dental and Vision insurance
• Company-sponsored life insurance, with options for additional coverage
• Short- and Long-Term Disability (STD and LTD) benefits
• Pet insurance
• Maternity, Paternity, and Military benefits
• Baby on Board program
• Paid Time Off package
• Company Anniversary Bonus program
• Professional Development opportunities, including Young Professional Series, Manager Focus series, Cyber Security panels and briefs, and more
• A+ rated HQ office full of amenities including fitness center, rec room, coffee bars, bike room, café, auditorium, private Mother’s room, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees