Client Stabilization Specialist

Community Bridges Inc•Phoenix, AZ

About The Position

Client Stabilization Specialist This is a seasonal role, active during peak heat periods from May to October. However, there may be potential for continued employment if suitable roles become available within the agency. If you’re passionate about serving your community and eager to make a difference, we encourage you to apply and join us in protecting our neighbors during these critical times. Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. Job Summary The Community Bridges, Inc. (CBI) Client Stabilization Specialist is a shelter or temporary lodging site-based position with a primary role of working with individuals and families who are experiencing homelessness. The position will ensure individuals or families who are entering shelter or temporary lodging are stabilized. The position will conduct intakes into HMIS, provide education on the rules and responsibilities, resources, and provide overall orientation while in shelter or temporary lodging, The position is responsible for face-to-face visits, perimeter walks, and the escalation of issues impacting the stabilization of individuals or families in shelter or temporary lodging. Client Care Specialists will ensure communication with leadership and Client Care Coordinators on program violations to ensure issues are addressed so individuals or families can stabilize. The Client Care Specialist will communicate with leadership any identified needs of individuals who present with complex substance use, mental health, housing, and medical care needs to ensure the proper coordination of services. The CBI Client Stabilization Specialist is responsible for completing data entry into established data system, including, violations, end of shift notes, and room checks. The position is also responsible for identifying the need for completion of a housing prioritization assessment for all individuals. In this role, you will be on the front lines of delivering lifesaving support to vulnerable populations affected by extreme heat. You will collaborate with community members, local service providers, and internal teams to distribute resources, share information, and connect people in need with the appropriate services. This position requires a strong commitment to community engagement, empathy, and responsiveness to the urgent needs of individuals experiencing or at risk of heat-related health issues.

Requirements

Highschool diploma or GED is required.
Minimum of 12 months of recovery from substance use and/or mental health disorders required.
1-3 years of full-time health care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred.
Valid Identification required.
AZ Fingerprint Clearance Card (Program Specific).

Nice To Haves

Behavioral Health Technician (BHT) in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures is preferred, but not required.
Will complete CBI Peer Certification within 90-days of being hired.

Responsibilities

working with individuals and families who are experiencing homelessness
ensure individuals or families who are entering shelter or temporary lodging are stabilized
conduct intakes into HMIS
provide education on the rules and responsibilities, resources, and provide overall orientation while in shelter or temporary lodging
face-to-face visits
perimeter walks
escalation of issues impacting the stabilization of individuals or families in shelter or temporary lodging
ensure communication with leadership and Client Care Coordinators on program violations to ensure issues are addressed so individuals or families can stabilize
communicate with leadership any identified needs of individuals who present with complex substance use, mental health, housing, and medical care needs to ensure the proper coordination of services
completing data entry into established data system, including, violations, end of shift notes, and room checks
identifying the need for completion of a housing prioritization assessment for all individuals
collaborate with community members, local service providers, and internal teams to distribute resources, share information, and connect people in need with the appropriate services