On-Site Hiring Event - Client Success
DebtBlue•Richardson, TX
1d•$17•Onsite
About The Position
The Client Success Specialist I (CSS I) is the main contact for clients enrolled in our debt settlement program. The ideal candidate is empathetic, attentive, solution‑oriented, and passionate about helping clients succeed. You will provide support, resolve inquiries, and maintain consistent communication, all while upholding DebtBlue's Core Values.
Requirements
- 1–2 years of customer service experience
- Strong empathy and client‑focused mindset
- Effective problem‑solving and multitasking skills
- Ability to perform well in a fast‑paced environment
- Consistent attendance and strong work ethic
- Proficiency in Microsoft Office, SharePoint, and client service tools
Nice To Haves
- Bilingual (Spanish) is a plus
Responsibilities
- Demonstrate strong understanding of company products and debt‑relief options
- Use the CRM to manage tasks and document client interactions
- Professionally handle inbound client calls and conduct monthly follow‑ups
- Proactively communicate with clients through multiple channels
- Complete outbound calls and associated tracking tasks
- Support department operations as needed
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
