Client Support Associate

Dinamic AS GroupChicago, IL
2d

About The Position

We are seeking a Client Support Associate to serve as a key point of contact for our clients. This role is ideal for a detail-oriented professional who enjoys problem-solving, providing assistance, and ensuring a seamless client experience. The Client Support Associate plays a vital role in maintaining client satisfaction and supporting internal operations through effective communication and coordination.

Responsibilities

  • Act as the primary contact for client inquiries and support requests
  • Provide accurate information and timely solutions to client needs
  • Maintain clear and professional communication with clients at all times
  • Coordinate with internal departments to resolve client issues efficiently
  • Document interactions, updates, and client feedback accurately
  • Assist in improving client support processes and service standards

Benefits

  • Competitive salary based on role and performance
  • Opportunities for professional growth and internal advancement
  • Supportive and collaborative work environment
  • Skill development and ongoing learning opportunities
  • Stable, full-time position with long-term potential
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