Client Support Associate

Alphabe Insight Inc • Boston, MA

2d

About The Position

We are seeking a dedicated and professional Client Support Associate to serve as a key point of contact between our clients and internal teams. This role is ideal for individuals who thrive in a client-focused environment, value organization and communication, and take pride in delivering high-quality service. You will help ensure a seamless client experience while supporting daily operations and long-term relationship building.

Requirements

• Strong verbal and written communication skills
• Professional demeanor with a client-first mindset
• Excellent organizational and time-management abilities
• Ability to multitask and prioritize in a fast-paced environment
• Problem-solving skills and attention to detail
• Comfortable working collaboratively within a team setting

Responsibilities

• Serve as a primary contact for client inquiries, ensuring timely and professional responses
• Maintain clear and accurate communication between clients and internal departments
• Support onboarding processes and ongoing client interactions
• Track client requests, updates, and documentation with attention to detail
• Assist in resolving issues efficiently while maintaining a high standard of service
• Contribute to continuous improvement of client support processes

Benefits

• Competitive salary based on role and performance
• Growth opportunities within a dynamic and expanding company
• Skill development through hands-on experience and mentorship
• Supportive and professional work environment
• Stable full-time position with long-term career potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed