Client Support Specialist (Remote)
Hexnode•Springfield, MA
16h•Remote
About The Position
Hexnode is expanding its remote operations team. We are hiring a Client Support Specialist based in Massachusetts to assist with structured digital workflows and internal coordination. This is a remote, weekday role with clear processes and guided onboarding.
Requirements
- Strong attention to detail
- Clear written communication
- Comfortable with web-based platforms
- Basic technical awareness preferred
- Laptop and stable internet required
Nice To Haves
- Basic technical awareness preferred
Responsibilities
- Review and document digital activity logs
- Maintain accurate CRM records
- Support internal workflow coordination
- Monitor assigned tasks for accuracy
- Ensure secure data handling
Benefits
- Structured onboarding program
- Fully remote format
- Fixed monthly compensation + performance bonus
- Defined responsibilities and workflow clarity
- Long-term growth potential
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
