Clinic Administrator, Recovery Clinic

Find Your Career at Jefferson Center for Mental Health•Wheat Ridge, CO

20h•$51,000

About The Position

At Jefferson Center, it is our policy and our mission to be inclusive and mindful of the diversity of everyone who comes through our doors. We are passionate about building a community where mental health matters and equitable care is accessible to all races, ethnicities, abilities, socioeconomic statuses, ages, sexual orientations, gender expressions, religions, cultures, and languages. The Clinic Administrator is an active member of the Recovery Clinic team. The role will assist in a variety of administrative duties while maintaining an organized professional office setting. The Clinic Administrator position will assist clients and staff in a collaborative behavioral health clinical setting. This is a full-time position working four 10 hour days Mon- Thurs from 8:00 am-6:00 pm. Fridays off. The clinic is at the Independence office located in Wheat Ridge, CO. What is the Recovery Clinic? The Recovery Clinic assist in helping people who are experiencing substance use disorder thrive by continuously revolutionizing our healthcare delivery --using a data driven, team-based approach. The clinic seeks to offer the community access to the best behavioral health, substance use, and wellness services starting on the same day requested, without exception. We will achieve this while simultaneously creating a work environment where our team has autonomy, support, and tools to be wildly effective, satisfied, and engaged at work.

Requirements

High School Diploma/GED required.
2 years of relevant work experience required.
Ability to work remotely with reliable internet connection that supports Zoom and clinic operations. Must have a private space while working remote to be HIPPA compliant.

Nice To Haves

Previous experience supervising office operations preferred.
Bilingual (English/Spanish) preferred

Responsibilities

Excellent customer service and communication skills
Greet and assist clients, visitors, and staff with a positive attitude and cheerful disposition
Oversee front desk operations and make administrative decisions for the clinic
Assist with check-in, paperwork, fee collection. Track appointment so client is seen in a timely manner by team members
Answer a multiline phone system to support incoming calls to the clinic
Multitask to support in-person clinic demands while also monitoring and supporting telehealth kiosk services
Expert knowledge of Zoom with the ability to work within telehealth services to send client paperwork, support breakout rooms and simultaneously support multiple staff/client interactions and needs is required.
Inventory and purchase supplies; stock client resource center
Work collaboratively as a member of the clinical team, offering suggestions and positive ideas to continuously improve operations
Ability to work independently with little oversite
Assist clinic staff with new hire orientation of clinic services, initial systems training and office set up. Ongoing training support for all clinic staff
Ability to support clients and staff set up the technology needed for virtual appointments, meetings, training, and client care.
Support clinic Program Coordinator and Manager
Work collaboratively with other Jefferson Center departments
Create clinic flyers and brochures as needed
Assist in community outreach. Distributing clinic materials and discuss program benefits with community members when requested
Assist in data collection, tracking and organization of results for presentation
Ability to work remotely with reliable internet connection that supports Zoom and clinic operations. Must have a private space while working remote to be HIPPA compliant.
Timely and thorough responses to phone calls, emails, Teams messaging and other requests from clients and staff utilizing strong communication and professionalism.
Be knowledgeable of and accountable to the process, procedures and daily operations of the Recovery Clinic and Jefferson Center
Initiate and maintain effective professional relations with consumers, peers, staff and the general public exhibiting courtesy, enthusiasm, flexibility and a spirit of cooperation.
Attend mandatory meetings and all trainings.
Other duties assigned