Clinic Care Coordinator

Cottage Health • Santa Barbara, CA

5d

About The Position

Cottage Medical Group seeks a Clinic Care Coordinator for their Cottage Neuroscience Clinic responsible for interacting with patients and visitors at the clinic and manages administrative tasks for the medical team. Their duties include receiving phone calls, scheduling patient appointments according to physician’s availability, explaining intake forms and consent forms to new patients, and processing payments. Perform patient registration, check-in and check-out. Responsibilities include: Transcribe patient referrals into the EMR system and index accompanying paperwork. Navigate patients through the referral process and manage all related tasks for the clinic care team including, initiating the referral process and evaluating requirements for each referral, obtaining authorizations when applicable, partnering with the Navigation Center or internal and external clinics to ensure continuity of care, and maintaining the various work queues. Qualifications All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

Requirements

• Basic MS Word
• Min. 35 wpm typing speed
• Six months clerical experience

Nice To Haves

• 1 year clerical experience in a medical environment performing referrals and authorizations
• Bilingual skills (English/Spanish) required for Peds OP Clinic

Responsibilities

• Interacting with patients and visitors at the clinic
• Managing administrative tasks for the medical team
• Receiving phone calls
• Scheduling patient appointments according to physician’s availability
• Explaining intake forms and consent forms to new patients
• Processing payments
• Performing patient registration, check-in and check-out
• Transcribing patient referrals into the EMR system and index accompanying paperwork
• Navigating patients through the referral process
• Managing all related tasks for the clinic care team including, initiating the referral process and evaluating requirements for each referral
• Obtaining authorizations when applicable
• Partnering with the Navigation Center or internal and external clinics to ensure continuity of care
• Maintaining the various work queues

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed