Clinic Manager, Pendleton Oregon

Praxis HealthPendleton, OR
11d

About The Position

Praxis Health is hiring a Clinic Manager in Pendleton, Oregon! In this role, you will be responsible for the effective supervision of all providers and office staff, ensuring the delivery of prompt, courteous, and high-quality care to our patients. You will oversee the day-to-day operations of the clinic, including maintaining performance standards, managing schedules, implementing and optimizing the medical billing system, and overseeing third-party reimbursements, physician billing, collections, contract administration, and management reporting. Additionally, you will ensure strict compliance with all HIPAA regulations and privacy policies. Supervisory experience is a requirement for this position, and a background in healthcare management is highly preferred. We are looking for a confident, results-driven individual who can quickly get up to speed. Strong problem-solving skills and the ability to effectively manage professional staff are essential. This role reports directly to the Regional Administrator. Schedule: Monday- Friday, occasional weekend coverage

Requirements

  • 3 – 6 years of experience in the management of a clinic.
  • Supervisory experience is a requirement
  • Accurate and detail oriented; problem solving; pro-active planning; metric development; good organizational skills and communication skills; the ability to work with other department managers and supervisors; experience with management of staff
  • Ability to manage workload and empower others.
  • Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time.
  • The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
  • Stress can be triggered by multiple staff demands and deadlines.

Nice To Haves

  • a background in healthcare management is highly preferred
  • MHA or MBA, or MS in health administration / business administration / sciences (Preferred).
  • 2 or more years of Electronic Health Record experience preferred.

Responsibilities

  • Collaborates with the Regional Administrator on development, implementation and training related to clinic goals, policies, procedures, mission, and work standards.
  • Coordinates and evaluates daily operations.
  • Recommends procedures, treatments or other course of action to assist staff.
  • Management of all clinic staff.
  • Establishes and maintains communication as the liaison between employer, providers, staff and patients.
  • Participates in the development of quality improvement processes.
  • Maintain performance standards of supervised employees including performance evaluations, discipline, training and development.
  • Monitors and evaluates patient care by observing and guiding staff performance according to clinic standards of care, policies and procedures.
  • Ensure adequate staffing levels through timely and effective recruitment.
  • Delegation and monitoring of all office responsibilities.
  • Effective and timely staffing, training, and evaluating employees.
  • Guides employee actions by researching, developing, writing, and updating office policies, procedures, methods, and guidelines.
  • Understand and adhere to HIPAA policies, procedures and regulations to assure patient confidentiality.
  • Updates job knowledge by participating in educational opportunities; reading professional publications and appropriate e-mail updates.
  • Work with other supervisors, managers, physicians, staff and the regional administrator to facilitate cross-training and ensure inter-department communication and cohesion.
  • Provides daily intervention and resolution of problems by responding to physician and patient complaints.
  • Assumes responsibility for patient, provider and staff satisfaction.
  • Ensures the delivery of quality and efficient patient care by all staff.
  • OSHA coordination and ensures the clinic remains compliant with regulations.
  • Other duties may be assigned.

Benefits

  • Paid Time Off
  • 401(K) with discretionary employer match
  • Medical with In-Network & Custom Network discounts
  • Dental
  • No Laboratory Charges for In-House Testing
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