Clinic Manager

Ellie Mental Health•Burr Ridge, IL

11h•$80,000 - $90,000•Hybrid

About The Position

Ellie Mental Health At Ellie, we’re on a mission to expand access to quality mental health care and break down stigma. We lead with authenticity, humor, compassion, creativity, acceptance, and determination — and we’re looking for a leader who embodies those values. Ellie was founded on the belief that mental health care should be human, accessible, and barrier-free. We continue to innovate so our communities can get the support they deserve. The Role The Clinic Manager partners with the Clinic Director to support clinic performance, operations, and culture — while maintaining an active caseload. This is a hands-on leadership role for someone who enjoys supporting clinicians, solving problems, and keeping systems running smoothly. You’ll help create a positive, connected clinic environment while ensuring operational excellence behind the scenes. How Your Time is Spent 25% Client care (minimum 15 sessions per week) 30% Supporting clinicians (licensure, clinical guidance, admin support) 20% Community outreach and development 15% Facilities and office management 10% Billing, credentialing, and systems troubleshooting What You’ll Do Partner with the Clinic Director to oversee operations and culture Collaborate with Clinic Managers across locations as part of the leadership team Maintain communication with the billing team Support hiring, onboarding, and staff development Monitor capacity, waitlists, and space needs Troubleshoot systems (Valant, billing, ADP, Teams, Outlook) Review EHR service lines and complete corrections Co-facilitate clinic meetings Serve as back-up leadership when needed What You Bring Master’s degree in a mental health field Fully licensed LCSW, LCPC, or LMFT Minimum 2 years of leadership experience Strong knowledge of state mental health regulations Excellent organizational, communication, and problem-solving skills Comfort in a high-growth, evolving environment Proficiency in Microsoft 365 and EHR systems Bilingual applicants encouraged to apply Why Ellie? Salaried role plus benefits with industry-competitive benefits Fully furnished, comfortable clinic space A values-driven culture that believes therapy should be accessible and stigma-free A team that takes the work seriously — but not ourselves If you’re ready to lead with heart and expand access to care, we’d love to meet you. Flexible work from home options available. Compensation: $80,000.00 - $90,000.00 per week Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways. Don’t meet EVERY requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all…) If you’re excited about the chance to be a change-maker with us, but your past experience doesn’t perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role! Employee Experience We take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too! Y’all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers. We have created a culture that reminds us that our employees are our leaders! Company Structure Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community’s needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.” Feeling blah doesn’t help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health. In short, we’re just people helping people. Wanna join the herd?

Requirements

Master’s degree in a mental health field
Fully licensed LCSW, LCPC, or LMFT
Minimum 2 years of leadership experience
Strong knowledge of state mental health regulations
Excellent organizational, communication, and problem-solving skills
Comfort in a high-growth, evolving environment
Proficiency in Microsoft 365 and EHR systems

Nice To Haves

Bilingual applicants encouraged to apply

Responsibilities

Partner with the Clinic Director to oversee operations and culture
Collaborate with Clinic Managers across locations as part of the leadership team
Maintain communication with the billing team
Support hiring, onboarding, and staff development
Monitor capacity, waitlists, and space needs
Troubleshoot systems (Valant, billing, ADP, Teams, Outlook)
Review EHR service lines and complete corrections
Co-facilitate clinic meetings
Serve as back-up leadership when needed