Clinic Manager

Smile Doctors•Fort Lauderdale, FL

14d

About The Position

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond. Looking for a career that makes you smile? We’re seeking a Clinic Manager to join our growing team. The Clinic Manager oversees clinic operations with support from the Doctor, including people management, driving growth, profitability and patient experience. They are responsible for achieving all profit and loss goals. Practice Directors participate in marketing activities to improve local brand reputation.

Requirements

Solid written and verbal communication skills
Ability to maintain confidential information
Immediate proficiency with software applications, including Microsoft Office Suite
Ability to work independently with limited supervision
Internal Candidates: 2 years of clinic experience within Smile Doctors or affiliated practice clinic
High school diploma required
External Candidates: 2 years of supervisory experience required
Orthodontic or specialty dental experience required
High school diploma required, Bachelor’s degree preferred
Strong coaching and conflict resolution skills
Demonstrated ability to meet or exceed performance goals
Strong time management skills with ability to multi-task and prioritize work
Bi-lingual preferred

Nice To Haves

Bi-lingual preferred
Bachelor’s degree preferred

Responsibilities

Partner with the Doctor to create a positive clinical culture, ensuring team behaviors reflect both clinical excellence and high patient care standards
Lead by example with professionalism, integrity, and a positive demeanor, ensuring the office culture reflects company values
Ensures clinic team is trained on and adopts new tools, protocols and initiatives
Understand and monitor Profit & Loss (P&L) statements to achieve monthly goals
Building relationships within the local dental community and participates in local marketing efforts
Manage controllable costs including but not limited to labor hours and supplies
Serve as a liaison between the Doctor and the team regarding team member work assignments and schedules, clinical priorities, and job performance
Handle patient escalations to resolve in a mutually beneficial way
Covers roles in the clinic when business demands
Follow established protocols to ensure compliance with OSHA, HIPPA and State Dental Board regulations