Clinic Scheduler

CommonSpirit Health • Little Rock, AR

1d • Onsite

About The Position

As our Clinic Scheduler at our Cardiovascular Surgeon Clinic, you will orchestrate a seamless and efficient care process for patients and providers by coordinating appointments and managing schedules. Every day you will schedule patient appointments and coordinate multiple provider schedules for medical procedures, tests, and studies. You'll ensure timely scheduling through effective communication, accurately gather and verify patient insurance and documentation, process reports, and provide exceptional customer service to patients via phone and in-clinic assistance. To be successful in this role, you will demonstrate strong attention to detail, multitasking abilities, and excellent communication and reasoning skills to manage scheduling complexities and patient inquiries, always striving for accuracy and efficiency. Attention to Detail: Able to accurately perform the assigned work without error. Expected to understand patient health insurance providers and scheduling protocol for physicians and APNs. Multi-tasking: Able to work through large volume reports, communicate to hospital staff, clinic staff and patients, and assist with answering the phone or helping a patient in the office while maintaining accuracy and complete tasks. Able to schedule clinic appointments per protocol for different physician and departments. Reasoning Abilities: Exhibits ability to think through the scheduling process and appropriately schedule hospital and clinic procedures/appointments. Understands where to direct patient questions when answering the phone and can successfully hand off to other team members when appropriate. Identifies problems and presents to Supervisor if unable to resolve.

Requirements

• Attention to Detail
• Multi-tasking
• Reasoning Abilities
• High School Graduate or High School GED
• 1 year experience in medical office

Responsibilities

• schedule patient appointments
• coordinate multiple provider schedules for medical procedures, tests, and studies
• ensure timely scheduling through effective communication
• accurately gather and verify patient insurance and documentation
• process reports
• provide exceptional customer service to patients via phone and in-clinic assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED