Clinical Administrative Assistant

Weill Cornell Medical CollegeNew York, NY
1d$25 - $28

About The Position

Under direction, provides administrative and secretarial support to physicians, clinical and administrative staff.

Requirements

  • High School Diploma
  • Approximately 2 years of prior related experience
  • Demonstrated proficiency with MS Office Suite and database applications.
  • Excellent communication skills (both verbal and written).
  • Demonstrated strong communication and interpersonal skills; demonstrated ability to interact with multiple constituencies and exercise "people skills".
  • Demonstrated organizational skills and ability to pay close attention to detail.
  • Ability to handle multiple simultaneous demands and prioritize work.

Responsibilities

  • Initiates, maintains and updates medical records within the practice management system.
  • Obtains, reviews and updates patient demographic and insurance information within the practice practice management billing system.
  • Obtains pre-certification authorization numbers.
  • If applicable, ensures that patients provide any pre-visit documentation, pre-certifications or authorizations for medical services as needed, and/or a referral, if required.
  • Schedules & confirms office appointments, laboratory and diagnostic tests, inpatient and outpatient surgery and hospital admissions.
  • Ensures an efficient flow of patients within exam rooms and a continued positive patient experience.
  • Initiates and prepares written correspondence as needed and based on functional needs.
  • Maintains physicians’ calendar.
  • Assists in the organization, maintenance and distribution of monthly physician on-call schedule.
  • Prepares travel arrangements for business purposes.
  • Prepares presentation materials for conferences and lectures.
  • Responsible for procurement activities related to goods, services, and/or equipment as needed.
  • Tracks payment processing; follows up with vendors on billing discrepancies.
  • Responsible for disbursement/reimbursement activities as needed.
  • Maintains inventory of supplies, equipment and/or reagents. May order supplies/equipment/reagents as authorized or ensure that needs are escalated appropriately. Receives supply orders and confirms accuracy of delivery. May assist with cost control.
  • Ensures that facilities and equipment are in optimal and proper working condition. Coordinates preventative maintenance and repairs as needed. May perform minor repairs if qualified and as needed. May advise on upgrades for performance enhancements.
  • Answers phones, responds to inquiries and triages calls to appropriate personnel.
  • Receives, sorts and distributes mail; accepts and signs for package deliveries.
  • Performs other related duties as assigned.
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