Provides expertise in analyzing technical learning needs for the services function, then designs and delivers training solutions. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Provide technical and clinical leadership during pre-sales process by demonstrating full range of Ultrasound products, including potential uses, product capabilities and benefits to customers to drive revenue within the region. Coordinate, schedule, and execute objective based system training for your customers: monitor and report on training outcomes. Serve as a subject matter expert Women’s Health Ultrasound and clinical liaison to the sales organization with the goal of strengthening clinical capabilities of the team and customer relationships, while also driving business opportunities forward. Penetrate competitive accounts and communicate current market intelligence back to the business. Advance new product (NPI) features and clinical techniques; partner with customers in developing training plans / strategies that support new product assimilation Women’s Health Ultrasound and ongoing training needs. Support trade shows and professional conferences by performing product demonstration and customer training. Act as focal point for modality / team, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests. Develop meaningful relationships with your customers (highlighting key opinion leaders (KOLs) where necessary) to standardize and optimize protocols and support our clinical education initiatives. Embrace and promote adoption of hybrid training delivery mindset for your customer. Maintain required well-written pre and post training documentation in conjunction with global guidance. Demonstrate safety first and quality mindset, maintaining applicable processes as part of the Quality Management System and EHS policies and procedures.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree