About The Position

The Clinical Assistant is responsible for providing patient care in the clinic and related administrative duties. This is a full-time position working Monday-Friday 7:30am-4:00pm out of our Edina location. Endocrinology Clinic of Minneapolis is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

Requirements

  • High School diploma/GED or equivalent
  • Understanding of medical terminology, anatomy, and physiology required
  • Knowledge of diagnostic procedures, pharmacology, and treatment assessments preferred
  • Ability to:  Comply with company policies, procedures, practices, and business ethics guidelines. 
  • Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.) 
  • Demonstrate prompt and reliable attendance. 
  • Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines. Prioritize workload effectively.
  • Communicate respectfully and professionally in face-to-face, phone and email interactions.
  • Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.

Nice To Haves

  • Certified Medical Assistant (CMA), Certified Nursing Assistant (CNA); or equivalent experience strongly preferred
  • Clinic experience strongly preferred

Responsibilities

  • Prepare, stock, and clean exam room
  • Room patients and document blood pressure, weight, vitals, and reason for visit
  • Maintain an efficient, organized clinical flow
  • Review diabetic flow sheet/blood sugars and inquire about current problems/concerns.
  • Carefully review all current medications and dosages and updating list.
  • Verify the pharmacy that they are using; if it is a mail order pharmacy add this information to a sticky note on the chart.
  • Ask patient if they need refills.
  • Review drug allergies and ask if any new drug allergies.
  • When rooming a diabetic patient, ask them to take off their shoes and socks.
  • Ask patients when their last eye exam was and request a copy of the documentation.
  • Download blood glucose meters, insulin pumps, CGMS monitors on computer and print record for physician.
  • Assist with documentation of patient data into chart
  • Prep for injections, assist with minor procedures
  • Ensure coding requirements are followed during entry of patient information
  • If able, act as a prescribing delegate, including processing prior authorizations
  • Assist Care Coordinator with patient care services
  • Assist with medical supply inventory and ordering
  • Screen patient calls and respond to patient in a timely manner. Document all phone messages in the patient’s chart
  • Communicate with patients telephonically whenever required
  • Take refill requests off pharmacy line and call pharmacy when approved. Process electronic refill requests daily.
  • Mail letters with results to patients who are not on the patient portal.
  • Work with physician(s) to respond to patient messages in timely manner. Document messages and responses appropriately within the patient chart or EMR
  • Respond to messages that patients send through the patient portal.
  • Fill out DOT/DM forms as medical staff completes, copy for chart and mail.
  • Review incoming faxes and process paperwork helping to complete document and giving to physician to complete.
  • Maintain medication room, calling pharmacy reps when samples are needed.
  • Any and all other duties as assigned

Benefits

  • We offer a comprehensive benefits package - to learn more click  here .
  • Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.
  • All employees, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.
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