Clinical Call Representative (Part-Time)

Fortrea • Dallas, TX

6d • Onsite

About The Position

A career in Clinical Research with Fortrea: from the hospital ward to the world. If you join us, you will work with some of the world´s leading pharmaceutical, biotechnology, and medical device companies in a vital stage of clinical development: establishing the safety, tolerability and pharmacokinetics of a new drug. We are currently seeking a Call Representative to receive and place calls to healthy participants and schedule screening appointments for potential study matches. This is a part-time office based position in Dallas, TX.

Requirements

• HS Diploma or equivalent
• Knowledgeable in computer programs (e.g. word processing)
• Strong attention to detail and high degree of accuracy
• Strong written and verbal communication skills
• Ability to follow precise directions and read from a script
• 1-2 years in customer service or call center

Nice To Haves

• Knowledge of medical terminology preferred

Responsibilities

• Enter medical history and demographic information from potential study participants into computerized database.
• Schedule screening appointments for potentially qualified participants.
• Confirm screening appointments
• Performs other related duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED