Clinical Care Manager / Emergency / Full Time

Catawba • Hickory, NC

9h

About The Position

The Clinical Care Manager (CCM) coordinates patient care working synergistically
with the inter-professional care team, the patient and family to achieve quality
outcomes through efficient care. Provides evidence based culturally sensitive
care, monitors patient and healthcare outcomes and applies best practice nursing
strategies. Provides coaching to direct care staff related to clinical
performance and measured outcomes. Participates in resolving unit issues or
patient complaints. Leads and coordinates patient flow utilizing all resources
both internal and external. Oversees patient experience using evidence-based
practice. Provides input in the development and revision of policies appropriate
to clinical practice and patient population. Designs and implements patient care
strategies for disease specific populations as needed.

As the region’s largest not-for-profit community hospital, we exist to heal and
comfort patients, to promote and foster a healthier community, and to ensure
access to healthcare to all who need it - regardless of ability to pay. With a
wide array of medical specialties, our skilled nurses and providers are trained
to treat virtually any type of injury or illness, providing high-quality, easily
accessible healthcare close to home.

Our mission: Exceptional Healthcare. Every Person. Every Time.

Catawba Valley Medical Center offers a wide range of services from experienced
medical specialists capable of addressing virtually any healthcare concern. Our
current hospital holds 258 beds and serves the five-county Hickory area. Through
our skilled medical practitioners and our highly trained staff, we strive to
provide the highest level of medical expertise using the latest, state-of-the-art technology available.

One of our goals at Catawba Valley Medica Center is to provide seamless care
between your primary care provider and our hospital. Being a part of a vast
healthcare network allows for easier and more efficient communication between
local physicians, medical specialists and our hospital. No one should have to
travel far for the expert level medical treatment they need. We work with a
plethora of medical specialists capable of diagnosing, treating and operating on
a wide variety of conditions.

Requirements

• Graduate of accredited BSN nursing program.
• Current NC RN license or licensure from Nursing Compact State.
• BCLS certification. If the BCLS certification is not from the American Heart Association (AHA), an AHA certification is required within three months of employment date.
• Effective May 1, 2016 newly employed and current employees promoted into the following positions are required to possess a MSN degree or a Master’s degree in a related field.
• The MSN degree or Master’s degree in a related field must be completed within five years from the date of employment or placement into the position.
• Emergency Department: ACLS and PALS and/or ENPC upon employment (PALS and/or ENPC must be maintained bi-annually). Non-Violent Crisis Intervention Certification within six months of employment.
• Effective July 1, 2017, newly employed and current employees transferring into this role are required to possess five or more years of nursing experience along with experience as charge nurse, preceptor, team lead, successfully leading projects, or BCLS, ACLS, PALS instructor.
• Demonstrates leadership potential.
• Given training and on-the-job experience incumbent should be proficient in the basic aspects of the job within three months of employment date.

Nice To Haves

• Master’s degree in Clinical Nurse Leader
• Clinical Nurse Leader certification
• National nursing certification in specialty area of practice.
• Experience in coordination of clinical care.

Responsibilities

• Coordinates patient care working synergistically with the inter-professional care team, the patient and family to achieve quality outcomes through efficient care.
• Provides evidence based culturally sensitive care, monitors patient and healthcare outcomes and applies best practice nursing strategies.
• Provides coaching to direct care staff related to clinical performance and measured outcomes.
• Participates in resolving unit issues or patient complaints.
• Leads and coordinates patient flow utilizing all resources both internal and external.
• Oversees patient experience using evidence-based practice.
• Provides input in the development and revision of policies appropriate to clinical practice and patient population.
• Designs and implements patient care strategies for disease specific populations as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager